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Production Rescue retainer

Technical continuity for the live product you already have.

I enter an existing B2B SaaS, establish control, and remain accountable across its application, data, infrastructure, releases, and founder decisions.

Inside the ownership boundary

Capabilities are used inside one accountable outcome.

Backend, frontend, mobile, data, cloud, observability, and delivery work serve one outcome. You do not coordinate their boundaries.

01

Product continuity

  • Translate founder and customer priorities into a technical sequence.
  • Keep one active improvement moving alongside production work.
02

Application and data

  • Diagnose defects across frontend, backend, APIs, jobs, integrations, and databases.
  • Improve slow or unreliable critical paths.
03

Infrastructure and releases

  • Own the deployment path and production verification.
  • Review hosting, DNS, certificates, storage, queues, scheduled work, and backups.
04

Observability and operational risk

  • Make important errors and failed customer journeys visible.
  • Improve logging, alerting, Sentry, and synthetic checks where appropriate.
05

Founder communication

  • One weekly priority conversation and one written operating update.
  • Clear reporting on shipped work, incidents, risks, decisions, and next steps.

The paid takeover

The first 30 days establish an operating baseline.

  1. 1

    Days 1–3

    Establish control

    An access map, immediate-risk list, and confirmed operating channel.
  2. 2

    Days 4–10

    Map risk and stop the bleeding

    A prioritized production-risk brief and the first stabilization actions.
  3. 3

    Days 11–20

    Restore the release path

    A credible release process, visible priorities, and fewer unknowns.
  4. 4

    Days 21–30

    Ship and set the rhythm

    A shipped outcome, an operational summary, and a realistic next-month plan.

How the engagement works

A paid takeover, then ongoing technical ownership.

The first month is the paid takeover and stabilization period. Continuation is monthly after review, with no long-term lock-in. Broader reserved capacity is scoped separately when the product requires it.

  • One senior technical owner
  • One active delivery lane
  • Production incident triage during agreed working hours
  • Application, database, deployment, and infrastructure work
  • Weekly founder planning and written status
  • A maintained risk and priority view
  • Documentation and handover owned by your company
  • No long-term lock-in after the first month

Large new modules, parallel delivery streams, formal audits, and 24/7 coverage are scoped separately. The company keeps its repositories, cloud accounts, code, and documentation.

Existing codebases welcome

Tell me what changed, what is unstable, and what stopped shipping.

Request a Rescue Fit Call
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